# UnlockInn

> The Modern Hospitality Operating System — unified property management, front desk, housekeeping dispatch, multi-currency guest folios, channel synchronization, and direct booking engine for boutique hotels, resorts, chalets, and homestays.

## System Overview & Core Capabilities

- **Unified Multi-Calendar Tape Chart**: Drag-and-drop reservation management with instant collision detection, status flags (confirmed, checked-in, checked-out, cancelled), and multi-room bookings.
- **Direct Commission-Free Booking Engine**: 5-step responsive checkout flow enabling independent hoteliers to retain 100% of guest booking revenue.
- **Real-Time Housekeeping Dispatch**: Live room state sync (Dirty, Cleaning, Inspected, Clean, Maintenance) with housekeeper tablet/mobile prioritization queues.
- **Multi-Gateway Hospitality Ledger**: Unified folios supporting Stripe, Khalti, eSewa, cash, split billing, and automated VAT invoices.
- **Multi-Tenant Website Builder**: Automated branded tenant websites hosted on subdomains or custom apex domains with dynamic theme presets (`modern-luxury`, `coastal-resort`, `alpine-lodge`, `minimalist-urban`).
- **GuestOS Digital Concierge**: PWA-ready guest portal for room amenities, service requests, and local recommendations without requiring an app store download.

## Key Links & Documentation

- [Platform Overview](https://unlockinn.com/platform): Architectural breakdown of front desk, housekeeping, and revenue tools.
- [Hospitality Solutions](https://unlockinn.com/solutions): Workflows tailored for boutique hotels, eco-resorts, mountain chalets, and vacation rentals.
- [Pricing & Plans](https://unlockinn.com/pricing): Transparent tiers including Free Starter, Pro Boutique ($49/mo), and Enterprise Growth ($149/mo).
- [Integrations Directory](https://unlockinn.com/integrations): Supported payment gateways, hardware door locks, and OTAs.
- [Domain Setup Guide](https://unlockinn.com/resources/domain-setup): Instructions for connecting custom domains and configuring DNS.
- [Sitemap Directory](https://unlockinn.com/sitemap): Complete index of platform pages and public documentation.
- [Hospitality Journal](https://unlockinn.com/blog): Industry research, OTA commission mitigation strategies, and front desk automation playbooks.

## Technical Architecture

- Frontend: Next.js 16 (App Router), React 19, Tailwind CSS v4, `@workspace/ui`
- Backend: NestJS 11 REST API, PostgreSQL, Prisma ORM, Redis BullMQ
- Multi-Tenancy: Edge routing proxy with custom domain SSL termination and isolated tenant data scopes
- Contact & Support: support@unlockinn.com | https://unlockinn.com/contact